Shipping Policy
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Free Standard Shipping is available for all print and card orders within the contiguous United States. Framed art will not have free shipping
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I do not offer free shipping on international orders. Your appropriate shipping charge will be applied at checkout based on your chosen shipping option. Shipping to Japan, Canada, and Europe averages $70-75.00 USD. International shipping is USPS International Priority or UPS. For larger orders, please contact me directly for a shipping estimate.
Returns, Refunds, and Exchanges
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Please first notify me by email at eileen@eileenandersonart.com if you wish to return or exchange your order. I will give you specific instructions on returning the item. See below for the return policy for specific products.
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Giclee Prints — These are custom printed and possibly custom matted and framed. Therefore, I can only provide a refund if the product has a defect.
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Originals – If you are unsatisfied with an original, you may return it —within seven days of purchase for a full refund. Shipping charges are non-refundable.
Framing and Matting
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I do not offer matting or framing for my giclee prints. Photographs will include matting. For shipping, the prints are carefully rolled and slipped into a heavy-duty mailing tube for sale delivery.
Prints, Cards, and Giclée Prints
Cards are high quality and professionally printed. Sizes are 5″x7″ or 7″x5″. Cost per card is $5. They can also be matted and framed in 8″x10″ frame.
Photos are 11″x14″ or 14″x11″. They come with a single mat. You can get ready made frames Size 16’x20″ or have them framed by a professional framer. Cost is $40.
Giclee Prints (Art only) are various sizes. Most are 11″x14″ on archival watercolor paper. They come with a single mat and fit into ready made 16″x20″ Frames. Cost varies with size between ($40-$75).
What is a Giclée Print?
A giclée print is a high-quality, archival art reproduction made using professional inkjet technology, resulting in fine art with a high level of accuracy, vibrant color, and long-lasting durability. The term, from the French word for “spray,” refers to the specialized inkjet printers that use millions of tiny, precisely sprayed droplets of pigment-based ink. To qualify as a giclée, the print must be created using specific standards, including high-resolution images, pigment-based inks, and acid-free, archival paper or canvas.
Commissions
Commissions available upon request
The deposit is 50% with the balance due on completion of the portrait once you have signed it off.
You will receive a signed agreement stating costs, timelines, deposit,
delivery, shipping, revision policy, rights, scopes and responsibilities
so that you are in full control of the process.
I send all portraits in specialist packaging. All paintings are sent unframed. Any shipping costs and import duties will need to be settled by the client.
The cost of a commission painting varies widely, depending on complexity and size. Other factors like materials, time, shipping, and complexity all influence the final price.
Things that effect price
- Size: Larger paintings require more time and materials, so the price
increases significantly with size. Many artists use a square inch
formula (e.g., a 16″x20″ painting at $2/square inch is $640). - Complexity: Detailed work, such as complex armor, multiple figures, or intricate backgrounds, will be more expensive than a simpler piece.
- Materials:
The cost of materials like high-quality canvas, oil paints, or other
supplies is added to the total price. Some artists charge a markup on
materials, such as cost plus 20%. - Time: The total time spent on the project, including preparation, creation, and administrative work, is factored into the price.
- Shipping and other costs:
The cost of shipping the finished artwork can be added to
the final cost.